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Privacy Policy

Privacy policy for Storsätra Fjällhotell

Last updated: 2025-05-05

Storsätra Fjällhotell values your privacy and strives to protect your personal information in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR). This privacy policy describes how we collect, use, store and protect your personal information.

1. Collection of personal data

We collect personal data when you:

  • Book accommodation or other services with us.

  • Contact us via email, phone or our contact forms.

  • Subscribe to our newsletter.

  • Visits our website (via cookies and similar technologies).

The types of personal data we may collect include:

  • Name, address, telephone number and email address.

  • Payment details (for bookings).

  • Preferences and special requests (e.g. allergies).

  • IP address and information about your use of our website.

2. Use of personal data

We use your personal data for the following purposes:

  • Manage bookings and provide our services.

  • Contact you with information about your booking or other questions.

  • Improve our customer service and user experience.

  • Send marketing and offers (if you have consented to this).

  • Fulfill legal obligations.

3. Data storage and protection

We store your personal data for as long as necessary for the purposes set out above or as required by law. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or misuse.

4. Sharing of personal data

We only share your personal data with third parties when necessary to:

  • Process bookings (e.g. payment providers).

  • Meet legal requirements.

  • Collaborate with trusted service providers who help us run our business (e.g. newsletter services).

We never sell your personal information to third parties.

5. Your rights

You have the right to:

  • Request information about what personal data we have about you.

  • Have your data corrected or deleted.

  • Object to the processing of your data or restrict its use.

  • Withdraw your consent to marketing at any time.

  • Submit a complaint to the Swedish Data Protection Authority (IMY) if you believe that we are handling your data incorrectly.

To exercise your rights, please contact us using the details below.

We reserve the right to update this policy as necessary. Any changes will be posted on this page.

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